The
Kirkpatrick Learning Model and it’s relevancy for Military/Police Training
Author:
Odhinn Kohout
Illustration by Odhinn Kohout 2012 |
For Military/Police personnel the ability to use cognitive
reasoning when applying skill-sets learned in training can be the difference
between life and death in a critical incident.
If we look at high-risk entry teams responsible for either
executing warrants or responding to a call with a hostage or barricaded person
involved, the Officers involved reference their actions back to the training
which they received. When looking at the first component of the Kirkpatrick
model which is;
- Reaction / to what degree participants react favorably to the training.
The casual observer will not notice the inherent dangers that
applying this to Police training would cause. By narrowing the focus of this to
SWAT and Military SOF (special operation forces) units and real world
applications, we will soon see introducing any emotional aspects or “feelings”
into the training curriculum could cause an unwanted moment of hesitation in
actual combat.
When the Navy SEALS encountered Osama Bin
Laden in his compound in Afghanistan some fascinating things from a training
perspective occurred.
According to some accounts:
The first SEAL in the door did not engage the target but
intercepted two unexpected female occupants in the room which he believed to be
suicide bombers protecting Bin Laden. This allowed for his teammate behind him
to enter the room and complete the mission and not endanger the rest of his
team in the event that one of the females had been carrying explosives. Neither
female found with Bin Laden was killed during this mission which is a testament
to the level of training and split second controlled actions exhibited by the
SEALS.
How does this example relate to the Kirkpatrick model? Prior to
actually deploying to Afghanistan to assault the Bin Laden compound, the
mission itself was practiced for many weeks leading up to the event in a mock
up of the house to prepare for many different variables which may be
encountered. It is not important that the SEALS “react favorably”(Kirkpatrick
model) to the mission training, only that they have the skill sets ingrained
into muscle memory through many repetitions
so that they (skill-sets) may be called upon at the “unconscious
competence” (Abraham Maslow) level when needed.
When Instructing Military or Police personnel the onus is on the
cadre of Instructors (not the students) to be constantly assessing how the
class is responding to the training. TL’s (team leaders) are also assigned to
each group to act as an immediate liaison between the Instructors and each
group of students.
The model found in Evaluating
Distance Delivery and E-Learning; “Is Kirkpatrick’s model relevant?” Dominique
L. Galloway is a very precise way to observe measurable results from
training and well suited in my experience for teaching law enforcement classes.
Process
|
Were the correct tasks
performed?
|
Sequence
|
Were the tasks performed in the correct
order?
|
Results
|
Were the correct results obtained?
|
Time
|
Were the results obtained within time constraints?
|
I will expand on each of these four points from my own experience
teaching Military and Police Officers and provide an approach to the assessing
and evaluation students where the training is of a mandated nature under
Provincial legislation and departmental directives and is not dependent on the
students perception or reaction (Kirkpatrick) to the training they receive.
1. Process: Were the correct tasks performed?
The Instructors
observe and record the PERFORMANCE of each student during each component of the
training ensuring that they meet the organizational standard.
It does not matter
how the student THINKS they did performing the task or how they may feel it is relevant
to their job. The Instructor is only concerned with whether or not the student
can demonstrate an understanding of what they have learned.
2. Sequence: Were the tasks performed in the correct order?
Students will be
given a sequence that the material or skill-set will need to follow in order to
be performed correctly.
The Instructors
will observe that the student can follow the correct order of the task to its
desired outcome in order to assess the student’s comprehension and learning of
material.
3. Results: Were the correct results obtained?
Through physical
and verbal testing an Instructor can measure the validity of the training
program. Some students will say things that they feel the Instructor will WANT
to hear. Positive comments are unreliable and not an accurate barometer of
obtaining results the same as negative ones.
If the student is
able to reproduce course material accurately through written, oral or physical
testing, than the organization has a way to track training results in an accurate
manner which can be later be followed up with long-term studies. I.E. one group
of employees receiving the training against those they did not.
4. Time: Were the results obtained within time constraints?
Training is usually
conducted within some sort of time framework. This is beneficial from an
organizational point of view as it reinforces evidence of learning from
employees taking provided or mandated training. The Instructors will have
another means of measuring a students learning of the material against the
overall class results as well as time allotted for the training itself.
Students, who successfully complete the training within the time allocated for
it, are DEMONSTRATING an understanding of the providing training. In this way
these results are in no way dependent on any emotional response which they (the
student) may feel about the course.
I would point out
that any follow-up surveys which the organization may send out to its employees
asking them to comment on the validity of the training they have received would
be redundant. The exception to this would be surveys of a fact finding basis
concerning itself with employee overall moral and job satisfaction. Whether or
not an employee is satisfied with their position in the organization has no
connection to the success, failure or continued use of a training program.
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